Tenant FAQs
Answers to your frequently asked questions
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Does TriCap represent me or the Landlord?
TriCap Property Management only represents the landlord. We have an agency agreement with the Owner of the home. We assist with the leasing process to ensure a smooth transition into your next rental. -
Where is your Office?
Our office location is currently closed to the public. We assure you excellent service even though our offices have been virtual since COVID.
The mailing address is 9650 Strickland Rd STE 103-203, Raleigh, NC 27615. Business Hours are Monday-Friday from 9am-5pm.
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When is the rent due?
Rent is due on the 1st day of the month, and late fees are applied to your account at the end of the day on the 5th of the month. -
Can I make repairs myself?
No, please contact us if you need service. We must screen who is accessing the property for the protection of the tenants. Therefore, we will use our pre-screened and pre-approved vendors. -
How can I access a copy of my Lease Agreement?
Our Tenants have a secure on-line portal which gives 24/7 access to all documents related to the rental.